MANAGED SERVICES

Olive understands customer’s expectations, and as MSP we provide frictionless maintenance service for the customer to meet their goals. Our Service Level Agreements explicitly document the scope as per customer’s goals and expectations.

Moving SAP to the cloud and having Olive Technologies as your trusted managed service provider (MSP) take over the heavy lifting of running the SAP landscape will help in controlling your cost and reducing risk of maintaining an SAP on-premises..

Your mission-critical systems are backed by our SAP technical experts. Our SAP experts become a part of your IT team, and ensure your mission-critical operations run smoothly. Olive Technologies help save time by managing your enterprise resource planning (ERP) services and operations. Our experienced resources can address technical issues in any SAP application on any platform. Further, our proactive approach to monitoring and maintenance prevents most issues before they happen.

Applications have become integral to how we collaborate, consume content and work. They run in multiple devices and platforms including our smartphones and laptops, with components in the cloud, appliances and other hardware.

As applications grow in capability and complexity, they have become complicated to be maintained in terms of upgrades, security and bug-fixes. If they are improperly managed, they can impact your business and reputation, on top of additional costs to your budget and manpower.

We are well aware of these, in particular, the SAP landscape in your organization. SAP Application Management Services (SAP AMS) allows you to outsource the task of providing ongoing support for your applications to us. We have the expertise to help you to maintain and monitor your SAP applications timely and cost-effectively. This means you can delegate the responsibility of monitoring and releasing patches, bug-fixes and minor enhancements to us.

With SAP AMS, we enable your IT organization to be less tactical and more strategic. Instead of you having to spend time focusing on keeping your SAP applications running, you could refocus your resources to drive more value from your SAP applications while we do the running for you.